Park Your Paws Liability and Waivers

Pet Services Policies and Liabilities Wavier

This is an agreement between Park Your Paws (hereinafter called “PYP”) and the pet owner (hereinafter called “Owner”).

A. Pet Service Policy: To ensure the safety of the dogs in our care and fairness to our client, PYP requires that all clients comply with the following:

Proof of Vaccinations: All dogs must remain current on the vaccinations including Rabies, Distemper and Bordetella. A copy of these records must be provided by the owner prior to the dog being admitted for daycare, boarding and/or grooming.

Leashes: All dogs must be leashed and under control when entering and exiting the PYP facility including the office and parking lot. A regular leash is preferred over a retractable leash along with a collar and Identification Tag.

Admission/Temperament Evaluation: PYP does not require an evaluation but reserves the right to deny admittance for any reason at any time.

Spay/Neuter: It is recommended, but not required, for all dogs to be spayed/neutered when participating in boarding, grooming and daycare by 8 months of age.

General Health:

Communicable Illness: PYP will isolate any dog with signs of a communicable illness, and will call the owner for immediate pick-up. Dogs that have been ill with any communicable condition (such as kennel cough, Giardia, Canine Papilloma Virus) will not be admitted until pet is symptom-free for a minimum of 10 days or written veterinary clearance is provided. Any health concerns, i.e. coughing, diarrhea, rash, etc. should be brought to the attention of the PYP staff before the dog is left in the care of PYP.

Emergency Care: PYP reserves the right to treat your pet at Blue Ridge Animal Hospital in case of any serious illness or injury. Owners will be responsible for the payment to Blue Ridge Animal Hospital if treatment is deemed necessary and administered.

Nails: Daycare and Boarding dogs need to have their nails maintained at a reasonable length to prevent injury to themselves and other dogs. PYP will provide this service for a charge if nails are not maintained at an appropriate length.

Fleas: All dogs must be free of fleas, PYP will immediately treat signs of fleas by bathing the dog at the owners’ expense. Regular bathing charges will apply. It is highly recommended that dogs are kept on a year round flea prevention.

Daycare: Standing reservations are encouraged. If a daycare reservation cannot be kept, please notify PYP by phone or email 48 hours in advance so that opening can be offered to someone else. PYP reserves the right to charge the current day rate or deduct a visit from a previously purchased daycare package for no show appointments. Any daycare dogs not picked up by 6:00pm will be boarded for the night and can be picked up the next day. Additional charges will apply.

Boarding: Holiday and Peak Season Reservations cancelled less than 48 hours of the check-in date or no show on the check-in date may result in a cancellation fee. We will be closed for pick-up and drop off on all major holidays. Boarding check-in and pick-ups are anytime during our regular office hours.

Owner’s Contact Information: Please notify the staff of any change in the contact information (phone, address, or veterinarian) provided at the enrollment so records can be updated accordingly.

Hours: Office hours are 8:30am-12:15pm and 1:30pm-6pm Monday, Tuesday, Thursday and Friday. 9am-10am & 5pm-6pm (pick up and drop off only) Wednesday, Saturday and Sunday.

Fees: All fees are due at the time of service. Boarding fees are due at time of pick-up. Pets will not be released until full payment is acquired or scheduled.

Refunds: Complete customer satisfaction is PYP’s desired goal. In the event that there is a customer complaint because of a mistake or misunderstanding on the part of the staff, a refund may be issued. Refunds are given only with manager/owner sign off. Daycare: Discount packages are non-transferrable and non-refundable except at the PYP’s discretion.

Pictures: Numerous pictures may be taken at PYP. Pictures may be posted to our website, Facebook, or used in promotional materials at no compensation to the dog’s owner.

Changes: Prices are subject to change without notice. All clients will be notified regarding policy changes either by letter or by posting in the office. By signing this agreement, owner acknowledges his or her understanding and acceptance of this agreement in its entirety.

B. Liability Waiver

1. Owner agrees to pay for pet care services provided at the rate on the date the pet is checked into PYP for Boarding, Daycare,or Grooming. Owner further agrees to pay all the costs and charges for special services requested, and all veterinary costs for the pet during the period said pet is in the care of PYP. Owner further agrees that the pet shall not leave the facility until all charges due are paid by owner or proper payment arrangements are agreed upon by both parties. All charges incurred by owner shall be payable upon pickup of pet, or when billed by PYP at the address listed on file.

2. By signing this agreement with PYP, owner certifies to the accuracy of all information provided about said pet including any pre-existing health conditions or history of aggression towards any person or any other dog. Owner specifically represents to PYP that, to owner’s knowledge, the pet has not been exposed to any contagious diseases within a thirty day period prior to check-in. During the period of this agreement, owner also agrees to notify PYP of any known exposure of pet to a communicable disease including, but not limited to, kennel cough, canine papilloma virus, and giardia. Owner agrees to withhold pet from attending PYP until pet is symptom free for a minimum of 10 days or written veterinary clearance is provided. Owner further agrees to maintain currency of vaccinations and preventative flea/tick treatment as required by PYP policy. Owner further agrees to be financially responsible for any required treatment for fleas/ticks, if determined necessary by PYP. PYP reserves the right to deny admittance to owner’s pet for any reason at any time.

3. If pet becomes ill or injured, or if the state of the animal’s health otherwise requires professional attention, PYP, in sole discretion, may engage the services of a veterinarian or administer medicine or give other requested attention to the animal, and expenses thereof shall be paid by owner.

4. Owner understands that pet may be muzzled for its protection or the protection of the PYP staff.

5. Owner specifically represents that he or she is the sole owner of the pet, free and clear of all liens and encumbrances.

6. Owner understands that if the pet is left at PYP for a period of three (3) days beyond agreed pick-up date without contact from the owner, or another responsible party, the pet will be considered abandoned and necessary steps will be taken to turn the animal over to the proper authorities.

7. Owner understands and agrees that PYP will not be liable for problems, damage, or injury caused by or to the pet provided reasonable care and precautions are followed by the PYP staff. Owner understands that PYP is fully insured. Owner releases PYP of any liability arising from the pet’s attendance and participation in boarding, grooming or daycare with PYP.

8. This agreement contains the entire agreement between the parties. All terms and conditions of this agreement shall be binding on the heirs, administrators, personal representatives and assigns of the owner and PYP.

9. Any controversy or claim arising by any party to this agreement, or breach thereof, or as the result of any claim or controversy involving the alleged negligence by any party to this agreement, shall be settled in accordance with the rules of the American arbitration association, and judgment upon the award rendered by an arbitrator may be entered in an court having 

jurisdiction thereof. The arbitrator shall, as part of the award, determine an award to the prevailing party of the costs of such arbitration and reasonable attorney’s fees of the prevailing party



Please print and sign the following liability waiver. Please bring this form to your first visit.